Frequently Asked Questions.

All the products produced in Supplement Factory are custom manufactured; therefore, we do not keep the finished product samples in stock. However, upon request, our Product technician team can create a sample of your product and send it to you.

Supplement Factory offers a full-service contract manufacturing for private label supplements, white-label supplements, and custom bespoke supplements for your dietary supplement brand.

Absolutely. Facilities tours are available by appointment. Don’t hesitate to contact us on 0330 311 2761 and one of our Product Specialists will arrange a time and date for your visit.
*DUE TO COVID 19 PANDEMIC, WE TAKE EXTRA PRECAUTIONS. WE MIGHT ASK ABOUT YOUR HEALTH CONDITION OR TEST RESULTS BEFORE THE VISIT.

Yes, Supplement Factory is GMP, ISO 14001, NSF, Halal and Kosher Certified.

Yes, our highly skilled product technical staff has developed thousands of formulas for our clients. We are delighted to discuss your requirements and the development process.

Absolutely. Two parties are required to sign a standard non-disclosure agreement [NDA]. At Supplement Factory, we protect our customer’s intellectual property.

We provide high-quality health and wellness, sports nutrition, weight loss and beauty supplements with ready formulated profiles made to order. Our off-the-shelf products are available in bulk order or as fully finished products, complete with label printing and application.

No, there are no setup fees for any of our services.

No, you can use our ready-made formulations to use it for your private labelling. But with a custom formula you can create a product from scratch using the exact ingredients you choose as well as the mg of each of those ingredients and more.

Absolutely not. There are no setup fees for any of our services.

We carry hundreds of options when it comes to private label products both in product options, delivery methods and packaging. Whether you need a product related to muscle building, overall health, mental, diet and weight loss and more we can help you find the perfect product for your private label needs.

Timings for a private label order depend on the product, the packaging and your country of operation. Talk to us about timings for your order.

Yes, we can print labels for you upon request. We provide you with the tools to create your label. Supplement Factory’s technical and quality team will check all label artwork for compliance within the UK, EU and rest of the world before approving a label to print.

Adobe Illustrator files are preferred but, we also accept .PSD, PDF, EPS and TIFF. Please make sure the resolution is set to 300 DPI or higher when you submit your artwork for labelling. If the art, you send in has a lower resolution than 300 DPI we cannot guarantee high-quality printing because it will most likely not look good

We offer a wide range of packaging, including bottles, sachets, pouches & packets, blister packs and bulk. We can also provide bespoke packaging according to your needs.

Supplement Factory does not compromise on the quality of our customer’s products. Therefore, raw materials are checked thoroughly and verified multiple times throughout the production and packaging lifecycle. Our equipment is fitted with a metal detection sensor that detects the tiniest metal present in the materials.

We offer stability testing, micro testing, biological testing, heavy metal testing, actives testing, contest for pesticides and chemical impurities testing.

All of our products are manufactured in GMP and FDA-compliant facilities. In addition, all products come with a COA (certificate of analysis) to ensure 100% purity of ingredients.

Yes, we can. With more than 15 years’ experience of delivering unparalleled supplement manufacturing services to clients all over the world, we will ship your order exactly where you wanted.

Within the product, you can expect the following documents:

• Certificate of Analysis (CofA)
• Certificate of Conformity (CofC)
• Certificate of Origin (COO)
• Certificate of Free Sale (FSC)
• Good Manufacturing Practices Certificate (GMP)

Additionally, we work with your team to create a unique package for your territory through translation. We have translated our product cartons into Italian, Vietnamese, Spanish, Thai, French, Greek, Dutch, Russian, Polish, and more.

We do not provide drop shipping services. However, we are happy to recommend some companies that provide

Unfortunately, we do not offer any drop shipping or order fulfilment services. Therefore, you are responsible for shipping your nutraceutical supplements to your customers.

10,000 Kg equivalent

We offer customised packaging for your products including Tubs, Containers, Pouches, Sachets, Stick packs and Loose bulk.

Yes, we can manufacture powder supplements bespoke to your needs.

Yes, we have line of supplements and protein powders available as private label items.

Timings depend on the complexity of the formulation and flavouring, so we confirm them for each project. Talk to us about timings.

Yes, this is part of our standard procedures. We want to make sure you are completely satisfied with the products before we manufacture them.

Most colours can be achieved through tablets, but there are some restrictions. Shiny colours often require more work due to the nature of the surface of a tablet.

300,000 tablets equivalent

We offer customised packaging for your products including pots, pouches, blister packs and loose bulk.

Granulation is a process that reduces the size of powder-based ingredients to make them easier to press into tablet form.

Wet granulation is when the dry powdery materials are made more pliable through being soaked in a non-toxic solvent and then pressed into tablets. This can last longer than other methods of creating pills because it removes all traces of toxic chemicals from the product.

300,000 capsules equivalent

Timings depend on the packaging and the availability of ingredients, so we confirm them for each project. Talk to us about timings.

This question will depend on what material you put inside the capsule and the size. Blending density influences how much can go inside a total weight.

We can manufacture from size 5 to 000 but it must match our minimum order quantity or higher.

We offer customised packaging for your products including pots, pouches, blister packs and loose bulk. You can choose the type of packaging that suits you best from our range of options.

This solely depends upon your who your customers are. But if you’re unsure please enquire us and our sales team will guide you.

Beadlets are defined as small spheres, often between 500 and 2000 μm in diameter, that are inserted inside the capsule.

Liquid capsules offer a safe storage option for certain types of active ingredients over tablets or other methods because they contain the least amount of inactive ingredients which can interfere with absorption.

Licap: 500,000 Capsules equivalent
DuoCaps: 500,000 Capsules equivalent
Beadlets: 500,000 Capsules equivalent

We offer customised packaging for your products including Pots, Pouches, Blisters and Loose bulk.

Gummies can be found in two main types; those made of gelatine and those made of pectin. Gelatine is animal-based while pectin is plant-based; so, it would make sense for these gummies to taste different from one another!

The Minimum Order Quantity (MOQ) of our gummy products are dependent on the necessary formulas and manufacturing processes, with MOQs ranging from 500,000 up to 1 million pieces

Most of our customers prefers to have loose bulk but we offer customised packaging for gummies including Pots and Pouches.

We offer unlimited combination of flavours. Flavours are bespoken to your needs

With an array of flavours and ingredients, there are many options for creating different types of gummies. We can create bespoke gummies to your needs.

300,000 Softgels equivalent

We offer customised packaging for your products including Pots, Pouches, and Loose bulk.

Softgels are an ideal delivery method for oral medications because they provide precision dosage control, masking of undesirable taste and smell, increased availability to the bloodstream, and ease of consumption.

Softgels can be made of a variety of substances. The most popular Softgels are gelatine and vegetarian. Vegetarian capsules are made of a seaweed extract called Carrageenan.

Softgels are small capsules that are commonly used in place of pills. They can be found in a variety of different products ranging from supplements, medicines, or even botanical remedies.

• Stability in high temperatures.
• Many different shapes and sizes.
• Vegetarian, vegan, and animal-based options available.
• Can disguise unpleasant tasting ingredients.

50,000 Stick pack equivalent

We offer stick pack as packaging option for liquid gel.

Liquid gels are targeted more for sports nutrition so application can be liquid protein, diet, recovery, vitamin, energy shots.

We provide fill volume of 2ml to 70ml for stick pack.

It depends on the formula but the general MOQ’s for most liquid formulations is 10,000 units.

We offer customised packaging for your products including Tincture, Spray and Sachets.

With liquid supplements, there are many benefits which include increased absorption rates, higher potency levels, convenience of use and ability to create custom formulations.

The possibilities for combining different ingredients and products are endless. Supplements from single-ingredient herbs to categories like heart, brain or eye supplements can all be mixed for an effective concoction

Yes. Constraints turn up in different places depending on the product. A dosage that works in a capsule may not fit a tablet. Some actives do not survive a gummy process. A pack format may not hold the fill weight you have in mind. And every market has its own rules on permitted ingredients, permitted levels and what you are allowed to claim.

Where your brief runs into one of those, we will say so rather than quote around it, and set out what would need to change for it to work. That is a far shorter conversation than finding the problem at production.

Our technical team is PhD-led, and you can see exactly who they are. Our formulation scientists are listed by name on this site, with their qualifications and backgrounds, so you know whose expertise sits behind your product.

That matters most if your product is technically demanding, or if you have a scientific background yourself and want to go into the detail. One client, a doctor, described what he valued as “the openness and expertise your team has brought to the project.” (Project 691)

More than most people expect. You set the brief and the budget, you approve a sample before anything is manufactured, and you sign off the specification that the batch is then produced against. Sampling is standard on every project rather than something you have to ask for.

There are no setup fees at any stage, for custom formulation or for private label. Timings depend on format and complexity, so talk to us about timings for your project.

A finished project is a product you have approved and are ready to launch. You sign off a sample before manufacture, the batch is produced to that agreed specification, and your formula remains yours, protected by a non-disclosure agreement signed by both parties.

One client said at the end of their project: “It’s been great working with you all and think we’ve developed an amazing product. Can’t wait to get it out there.” (Project 474)