Skip to content
The Hive
Create your account

Membership

Three ways to use the Hive.

The Hive is the regulatory information and ordering platform from Supplement Factory, a UK supplement manufacturer. It brings published claim registers, market rules, regulatory alerts, and your quotes, orders and signed documents into one account. For business customers only.

Keeping published registers imported, matched to ingredients and current is continuous work with a continuous cost, which is why some tools sit in membership.

The Hive is for business customers only. Hive Plus and Hive Pro add the tools and services listed on each card.

The three membership tiers

The Hive

Your Hive account

For business customers only.

Everything you need to buy from us, and the alert system that tells you about changes in the sources it monitors.

  • Unlimited access to PRAS+, the regulatory alert system
  • The Vault: signed orders, terms and documents, kept for you
  • SOP Studio: create and manage your procedures
  • SF News and Strategic Insights
  • Test My Supplement: access included, tests charged, 5% off all testing
  • Artwork Pipeline: approvals and uploads
  • Your personal QR code granting access to Supplement Factory with rapid sign-in
  • Quotes, e-signing, orders and reorders
Create your account

Hive Plus

Membership

For business customers only.

Brand support, and the factory door opens easier.

  • Everything from The Hive +
  • Scan to Quote: 5 uses a month
  • Test My Supplement: access included, tests charged, 7.5% off all testing
  • Collection from Gatwick or Heathrow, and Ashford International train station
  • Concierge Lite: message your concierge and book client care calls. We aim to reply as quickly as we can.
Start with Hive Plus

Hive Pro

Membership

For business customers only.

The full service, with arrangements booked for you.

  • Everything from Plus +
  • Full Concierge service: everything in Concierge Lite, with priority handling and arrangements booked for you
  • Test My Supplement: access included, tests charged, 10% off all testing
  • Included: shuttle collection and drop-off from any London airport to our office
  • Preferential rate at a local hotel
  • Collection and drop-off at Ashford International train station
  • 2% discount from manufacturing: pro-forma (prepaid) orders only, shown on your invoice
  • 10% off formulations
  • Scan to Quote: 10 uses a month
Start with Hive Pro

What is in each level?

The Hive carries PRAS+ alerts, your Vault, SOP Studio, artwork approvals and the quote-to-order path. Hive Plus and Hive Pro add the tools and services listed on each card.

What is open at every level?

Quotes, e-signing, orders and reorders are available on every Hive account.

What is priced separately?

Work, rather than access. Artwork design and label compliance services, tests and formulation projects are quoted per project, with your membership discount applied where one exists. Claims Explorer, Market Registrations and Supplement Genius are membership tools.

Rather talk it through?

Create your account first, and the conversation starts with your actual products in front of both of us rather than a blank page.

Create your account Email us